- after-sales service
- Maintenance of products by the manufacturers or their agents after purchase. This often takes the form of a guarantee (see warranty), which is effective for a stated period during which the service is free in respect of both parts and labour, followed by a maintenance contract for which the buyer of the product has to pay. Efficient and effective after-sales service is an essential component of good marketing policy, especially for such consumer durables as cars and computers; in the case of exported goods it is of overriding importance.
Big dictionary of business and management. 2014.
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after-sales service — after sales services N VAR A company s after sales service is all the help and information that it provides to customers after they have bought a particular product. [BUSINESS] ...a local retailer who offers a good after sales service... They are … English dictionary
after-sales service — ˌafter ˌsales ˈservice 7 [after sales service] noun uncountable the fact of providing help to customers after they have bought a product, usually involving doing repairs that are needed or giving advice on how to use the product … Useful english dictionary
after-sales service — ➔ service1 … Financial and business terms
After-Sales-Service — Af|ter Sales Ser|vice 〈[ sɛılzsœ:vıs] m.; ; unz.〉 Kundenbetreuung nach dem Einkauf ● After Sales Service für Mobiltelefone [<engl. after „nach“ + sale „verkaufen“ + Service2] … Universal-Lexikon
After-Sales-Service — Af|ter Sales Ser|vice 〈[ sɛılzsœ:vıs] m.; Gen.: ; Pl.: unz.〉 Kundenbetreuung nach dem Einkauf; After Sales Service für Mobiltelefone [Etym.: <engl. after »nach« + sale »verkaufen« + Service2] … Lexikalische Deutsches Wörterbuch
After-Sales-Service — technische und kaufmännische Dienstleistungen nach dem Kauf (⇡ Kundendienst), z.B. Schulung des Bedienungspersonals, Wartungs und Reparaturdienste, Managementleistungen. Von großer Bedeutung für die Angebotsdifferenzierung (Qualitätswettbewerb)… … Lexikon der Economics
after-sales service — /ˌaftə seɪlz ˈsɜvəs/ (say .ahftuh saylz servuhs) noun the service given by a company after the sale of goods, especially during the period of warranty … Australian English dictionary
after-sales service — /ˌɑ:ftə seɪlz sɜ:vɪs/ noun a service of a machine carried out by the seller for some time after the machine has been bought … Marketing dictionary in english
After sales service — Послепродажное обслуживание … Краткий толковый словарь по полиграфии
after sales — UK US (UK ► COMMERCE provided after a customer has paid for and received a product or service: after sales service/assistance/support »The company was asked to strengthen its after sales service … Financial and business terms